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ReplyOSA Reply Intelligence Group product

Pricing

Pricing aligned with recovered revenue.

Most practices lose thousands in treatment value every month from missed or delayed responses. ReplyOS™ is built to recover that — automatically.

In most cases, a single additional high-value booking covers the platform.

Founding practice rates shown below. Billing starts only once your system is live.

Choose your plan

Transparent plans for single practices. Even one recovered booking can cover your monthly investment.

Founding pricing

Single practice

Core

£295/moFounding rate

£395/mo standard

Essential revenue infrastructure for growing practices.

Founding practices receive:

  • Reduced setup fee
  • Discounted monthly pricing
  • Locked pricing as we grow

Launch your system

  • Webchat, SMS, and email messaging
  • Core AI reply handling
  • Unified inbox for day-to-day operations
  • Managed onboarding and go-live guidance
System setup£495→£295

Includes system provisioning and initial configuration

Includes provisioning, configuration, and guided activation.

Loading allowance…

Outbound SMS is metered by Twilio segment (not per message). Outbound WhatsApp is one unit per message. Webchat, email, and other channels are not included in your monthly allowance.

One recovered high-value treatment often covers your monthly subscription.

Most practices stay within their monthly messaging unit allowance.

We'll notify you before additional charges apply.

Integrations

Launch channels: webchat, SMS, and email. WhatsApp, Facebook, and Instagram unlock on Pro and above.

Most practices upgrade for workflows and CRM sync

Recommended
Founding pricing

Single practice

Pro

£495/moFounding rate

£695/mo standard

For high-volume practices that need every channel and deeper automation.

Founding practices receive:

  • Reduced setup fee
  • Discounted monthly pricing
  • Locked pricing as we grow

Channel and automation expansion

  • Everything in Core
  • WhatsApp, Facebook, and Instagram channels
  • Stronger automation and AI messaging modes
  • Operational reporting and workflow controls
System setup£695→£395

Includes CRM integration and workflow setup

Includes provisioning, configuration, and guided activation.

Loading allowance…

Outbound SMS is metered by Twilio segment (not per message). Outbound WhatsApp is one unit per message. Webchat, email, and other channels are not included in your monthly allowance.

One recovered high-value treatment often covers your monthly subscription.

Most practices stay within their monthly messaging unit allowance.

We'll notify you before additional charges apply.

Integrations

Adds WhatsApp, Facebook, and Instagram messaging, plus deeper AI/automation setup where configured.

Includes CRM sync and revenue tracking

Coming Soon — Join the waitlist

Founding pricing

Single practice

Scale

£895/moFounding rate

£1195/mo standard

Advanced control for high-throughput single practices.

Founding practices receive:

  • Reduced setup fee
  • Discounted monthly pricing
  • Locked pricing as we grow

Operational control

  • Everything in Pro
  • Advanced reporting and visibility controls
  • Advanced reporting and policy surfaces
  • Custom setup support for complex environments
System setup£995→£595

Includes advanced configuration and reporting setup

Includes provisioning, configuration, and guided activation.

Loading allowance…

Outbound SMS is metered by Twilio segment (not per message). Outbound WhatsApp is one unit per message. Webchat, email, and other channels are not included in your monthly allowance.

One recovered high-value treatment often covers your monthly subscription.

Most practices stay within their monthly messaging unit allowance.

We'll notify you before additional charges apply.

Integrations

For high-volume practices needing advanced automation, reporting, and deeper controls.

For high-volume single-practice operations

Coming Soon — Join the waitlist

Included on all plans

  • Guided onboarding and billing visibility on every plan
  • Billing starts only once your system is live
  • Outbound SMS (segments) and WhatsApp count toward your monthly messaging unit allowance; webchat and email do not
  • Some channels may require assisted setup during launch

Running multiple practices? See enterprise & group rollout.

Plan capability overview

What each tier is built for — before you dive into the full comparison table.

Core

Webchat, SMS, and email capture and reply.

Pro

Everything in Core, plus WhatsApp, Facebook, and Instagram.

Scale

Built for high-volume practices needing advanced automation, reporting, and visibility.

Included in all tiers: guided onboarding and billing visibility on every plan
Channel note: Outbound SMS (segments) and WhatsApp count toward your monthly messaging unit allowance; webchat and email do not

Billing starts only once your system is live

Plan comparison

Swipe sideways to compare plans

CapabilityCoreProScale
Channels & inbox
Launch channelsWebchat, SMS, emailAll Core channelsAll Pro channels
Social messaging—WhatsApp, Facebook, InstagramWhatsApp, Facebook, Instagram
Unified inbox & SLA queue
Included outbound messagingSMS segments + WhatsApp (plan allowance)Higher allowance + social channelsHighest allowance
Revenue & operations
Executive command snapshot
Recovery dashboard
Opportunity leakage
Revenue intelligence & ROI
Advanced automation modes
Scale & governance
Staff booking operations
Policy rules & audit
OnboardingGuided go-liveGuided + social channel setupAdvanced configuration support

What you are buying

Built to capture, respond, and convert — not just store messages

Every plan includes the same revenue operating layer. Higher tiers unlock more channels, automation depth, and operational control.

Enquiry capture

Every inbound enquiry, across every channel you connect, in one system.

AI response & qualification

Instant, on-brand replies with structured intent detection.

Revenue intelligence

Conversations tracked, valued, and tied to real revenue outcomes.

Conversion workflows

Guide patients toward booking or handoff with full context.

Performance visibility

Response times, outcomes, and missed opportunities in one view.

Integration ready

Works alongside your existing practice systems and workflows.

What is one missed patient worth?

Miss one high-value treatment per month

£1,500 – £3,000 lost

Implants, Invisalign, cosmetic treatments — gone before you speak to them.

Miss 5–10 enquiries per week

£5,000+ lost

Patients do not wait — they book with whoever responds first.

Slow response = lost trust

Up to 78% choose the first responder

Speed is the deciding factor, not price alone.

Illustrative ranges and commonly cited benchmarks; every practice differs. Use for directional sense, not as a guaranteed outcome.

Estimate leakage with the ROI calculator

Enterprise & groups

Multi-practice & enterprise

For groups operating across multiple practices or locations, ReplyOS offers managed rollout with centralised oversight, tailored onboarding, and group-level commercial support.

  • Centralised visibility across practices
  • Managed rollout and onboarding support
  • Group-level reporting and oversight
  • Shared configuration across locations
  • Tailored commercial structure for larger deployments
Email sales

Indicative volume bands below — final terms agreed per rollout.

Volume pricing

Per practice / month (from)

  • 5–19 practicesfrom £300
  • 20–99 practicesfrom £275
  • 100+ practicesfrom £250

One operational view across your group — standards, reporting, and go-live aligned to how you run multiple sites.

Founding practice access

Secure founding rates before public list pricing

Join a limited cohort of UK dental and aesthetics practices. Founding members receive reduced setup, discounted monthly pricing, and locked rates as the platform expands.

Results coming soon

Founding economics

Reduced setup fee and discounted monthly pricing while we onboard the cohort.

Compliance first

UK GDPR-aligned processing, signed DPA, and role-based access from day one.

Data clarity

One command centre for channel, pipeline, and £ at risk — not scattered inboxes.

Unified stack

Replace fragmented enquiry tools with one revenue operating layer.

Frequently asked questions

Straight answers if you are evaluating ReplyOS for your practice.

When does billing start?
You are not charged a subscription until your system is live and billing terms are confirmed with you. Setup is guided; there is no commitment during setup beyond what you agree in writing.
Do we have to replace our PMS or CRM?
No. ReplyOS sits in front of patient conversations and gives you revenue visibility — your existing practice systems stay in place.
Which channels are covered?
At a high level: the places patients already reach you — phone, WhatsApp, SMS, email, and web chat. Exact channel mix depends on your plan and launch approvals.
Where is our data handled, and how do you approach security?
We take privacy and access seriously. See our Security page for technical and organisational detail.
What is founding access?
Founding access is for early partner practices: preferential pricing, reduced setup, and a direct line on roadmap and product feedback while we grow reference customers together.
What do we need to go live?
Typically: your channels connected, baseline content approved, and a short onboarding window with our team so responses match your practice.
How do we get help during setup?
Use Apply for Founding Access or email hello@replyos.co.uk. Founding partners get hands-on onboarding support.

Ready when you are

See ReplyOS on your channels

Apply for founding access to lock preferential rates, or explore how the platform fits your practice before you commit.

How it works